Ordering FAQs
SHIPPING
Shipping is free of charge.
Most orders ship within 3-5 business days.
All orders are shipped via USPS Priority Mail, insured with signature required.
RING SIZINGS AND SPECIAL ORDERS
Ring sizing to a smaller size and up to 1 size larger are free. Extra large sizes, if possible, for a fee of $30.
Special orders and stone substitutions on request. Many of our stones, including most large stones, are one-of-a kind.
Some standards sizes are 4mm round, 6x4mm, 7x5mm, 8x6mm.
RETURNS & EXCHANGES
Returns are accepted for credit or refund within 10 days after delivery.
Customers are responsible for the return shipping fees and should insure items for the full value, as we are not responsible for lost or damaged shipments.
PRODUCT WARRANTY
We guarantee the quality of our products and will repair manufacturing defects free of charge.
Items that have undergone normal wear and tear will be refurbished for a fee.
Please contact us before sending.